Laptop screen turns off but computer still on

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This will take you to the Windows 10 sign-in. Press the Windows logo key and L on your keyboard. Turn off the laptop, and then disconnect the power cord. Full stepsĬonnect an external monitor to the laptop. Remove the laptop from any port replicator or docking station.

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Run EaseUS hard drive recovery software, select the drive where you lose your data, and click 'Scan'.